πŸ” Strict QC photos before you ship πŸ“¦ Extended free storage ✈️ Flexible global shipping
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LoveGoBuy Spreadsheet Help Center

Everything you need before, during and after your first order β€” grouped by topic. Browse a section, or jump straight to a question.

Getting started

Q. Is this the official LoveGoBuy site?

No. LoveGoBuySheet.org is an independent finder that helps you search products and understand how the agent works. Create an account and order on the official LoveGoBuy site.

Q. What is the LoveGoBuy Spreadsheet?

A searchable finder of products with links, QC photos and prices. Searching opens curated results on W2Cspreadsheet.com, which you then order through LoveGoBuy.

Q. How do I place an order?

Find a product on the finder, copy its link into LoveGoBuy, choose size, colour and quantity, and pay for the item. Shipping is paid later. See the full guide.

Q. Do I need to speak Chinese?

No. Search by keyword in English or upload a photo with smart image search β€” the agent handles the Chinese side for you.

Payments & fees

Q. Which payment methods are accepted?

Bank and credit cards via Stripe, plus PayPal, PIX, and crypto such as USDT and BITCOIN. The exact options can change β€” check at checkout.

Q. Are there hidden fees?

No. The total cost (product + shipping) is calculated upfront, and multi-currency payments are accepted.

Q. When do I pay for shipping?

Separately, after your items reach the warehouse and you submit a parcel β€” never upfront with the product.

Q. Are there coupons or rewards?

Yes β€” welcome coupons, first-order rewards and an affiliate program. See News for the latest.

Quality check & returns

Q. How does quality inspection work?

Staff inspect each incoming item and upload QC photos to your account, so you can approve it or return it for free before it ships.

Q. Can I get extra photos?

Yes. A few extra photos may be free each month; beyond that a small service fee applies for additional shots.

Q. What if the item is wrong?

If it doesn’t match, you can return it for free before shipping. Check the QC photos carefully before approving.

Q. Do prices on the spreadsheet stay fixed?

No. Prices and availability are set by third-party sellers and can change. Confirm the current price before you pay.

Storage

Q. How long can items stay in storage?

LoveGoBuy offers an extended free storage period so you can consolidate several orders into a single parcel and save on shipping.

Q. Why consolidate parcels?

Combining items into one parcel usually lowers the total shipping cost compared with sending them separately.

Shipping

Q. How is shipping calculated?

You choose an air or sea line and use the estimator to preview the fee before paying. Cost depends on weight, volume and your destination.

Q. Can I track my parcel?

Yes β€” lines come with real-time tracking so you can follow your parcel to your country.

Help & community

Q. Where can I get human help?

Experienced buyers help in the LoveGoBuy community, and the official help center and customer service handle account, payment and order questions.

Q. A question isn’t answered here?

Check the official LoveGoBuy help center for the latest, most accurate details.

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Still have a question?

The official LoveGoBuy help center and customer service can answer account, payment and order-specific questions.